Seller & Vendor Privacy Policy – Rojyshop.com

Effective Date / Last Updated: July 2, 2026

1. Introduction and Scope of the Policy

Welcome to the Seller Privacy Policy of Rojyshop.com, a multi-vendor digital e-commerce marketplace owned, managed, and legally operated under the business structure of Rojyshop Enterprises^. In a modern marketplace ecosystem, protecting the commercial data, corporate identity, operational metrics, and personal details of our registered merchants is as critical as safeguarding our consumers.

This Seller Privacy Policy ("Policy") details how Rojyshop Enterprises collects, utilizes, stores, transmits, and protects the information provided by independent merchant operators, manufacturers, wholesalers, and authorized brand distributors (collectively referred to as "Sellers", "Vendors", or "Merchants") when they register an onboarding profile, access the Rojyshop Merchant Admin Dashboard, or display their items for sale on our platform. By initiating the registration process as a merchant on Rojyshop.com, you unconditionally agree to the data collection and compliance structures highlighted in this document.

2. What Information We Collect from Sellers

To establish a legally safe marketplace environment similar to industry benchmarks like Flipkart, we gather comprehensive business and individual verifications during your onboarding lifecycle. This data collection ensures transaction security, eliminates corporate tax evasion, and builds customer trust.

A. Corporate and Business Registration Metrics:

Official Legal Entity Name: The registered name of your firm (e.g., Sole Proprietorship, Partnership Firm, Private Limited Company, or LLP).
Corporate Address Profiles: Verified physical operational addresses of your corporate headquarters, regional administrative offices, and primary logistics/dispatch warehouses.
Taxation & Statutory Identifiers: Goods and Services Tax Identification Number (GSTIN), Permanent Account Number (PAN) assigned to the firm, and corporate registration certificates^.

B. Personal and Identity Identifiers of Authorised Signatories:

Full legal name, contact numbers, corporate email networks, and emergency backup contact channels of the registered store admin or authorized business representative.
Government-issued identity verifications including Aadhaar cards, passports, or voter identity records to complete mandatory Know-Your-Customer (KYC) background checks.

C. Banking and Settlement Financial Profiles:

Comprehensive current bank account details, including Account Holder Name, registered Bank Branch Name, Bank Account Number, and Indian Financial System Code (IFSC) to execute automated weekly or fortnightly payment settlements.
Cancelled cheque leaves or certified digital copies of corporate bank statements to cross-verify structural alignment before pushing financial clearances.

D. Device, Panel Logins, and Technical Telemetry Data:

IP addresses, login timestamps, device tracking metrics, browser layouts, operating systems, and location tags captured automatically whenever an administrator logs into the Rojyshop Merchant Admin Dashboard.
Systematic tracking logs detailing listing additions, pricing updates, discount variations, and invoice status adjustments executed inside your seller account.

3. How We Use the Collected Seller Data

Rojyshop Enterprises only utilizes merchant data to ensure peak functional workflows, security enhancements, and regulatory compliance on the marketplace. We deploy your information for the following specific purposes:

Account Setup and Identification: Verifying corporate existence, validating tax credentials, setting up unique Merchant IDs, and granting authorized dashboard access permissions.
Payout Settlements and Accounting: Processing weekly or fortnightly payout distributions for successfully delivered client orders after calculating marketplace commission structures, logistical deductions, and statutory tax collections.
Logistics and Supply Chain Coordination: Informing our integrated third-party logistics (3PL) courier services regarding warehouse coordinates to execute hassle-free daily order pickups and reverse logistics returns routing.
Operational Communications: Dispatching system updates, order alerts, technical system maintenance schedules, flash sale alerts, and changes to the commission matrices via automated emails, SMS, and WhatsApp alerts.
Legal and Regulatory Mandates: Complying with Indian e-commerce legislation under the central GST framework, including reporting Tax Collected at Source (TCS) and Tax Deducted at Source (TDS) parameters to relevant national tax authorities.
Fraud Investigation and Abuse Mitigation: Auditing seller activities to detect product listing counterfeiting, pricing manipulation, intellectual property rights (IPR) violations, or unauthorized access to backend security nodes.

4. Data Sharing and Disclosure Parameters

We respect the commercial integrity of your business operations. Rojyshop Enterprises does not sell, lease, or rent vendor information to third-party marketing networks. Data is shared exclusively under strict confidentiality terms with the following entities:

To Customers and Consumers: To maintain transparent consumer-to-merchant clarity, your registered commercial Trade Name and verified business address are displayed on the public product listings and final tax invoices generated for shoppers who purchase your goods on Rojyshop.com.
Integrated Supply Chain Providers: Relaying order details, package dimensions, and warehouse pickup locations to our delivery partners (such as Delhivery, Blue Dart, XpressBees, etc.) to ensure seamless fulfillment.
Financial and Banking Channels: Transferring payment routing sheets securely to our commercial banking channels and encrypted payment gateway aggregators to finalize seller payout cycles.
Legal and Law Enforcement Enforcement Frameworks: If commanded by a valid subpoena, court order, or formal investigation by central/state tax departments or cyber law cells, we will legally disclose necessary data components to comply with statutory national guidelines.

5. Information Protection and Technical Data Security

Advanced Encryption Architectures: All information repositories hosted on our merchant databases are protected via industry-standard SSL/TLS data encryption protocols. This shields corporate banking setups and identity documentation against interception or unauthorized digital leaks.
Access Control Measures: Internal employees of Rojyshop Enterprises are granted visibility into seller accounts on a strict "need-to-know" basis. Our customer care agents cannot access your private bank statement details, and accounting teams cannot modify your listing assets.
Seller Accountability: While we run premium web application firewalls, sellers are universally responsible for maintaining strict password health. Using simple, guessable passphrases or writing admin credentials on unencrypted sticky notes increases breach vulnerabilities.

6. Data Retention Practices

We retain merchant profiles, listing history, performance logs, and financial ledger data for as long as the merchant account stays active inside our database.

If a vendor decides to terminate their marketplace relationship or their store profile is permanently banned due to policy breaches:

We safely archive core financial invoices, transaction sheets, tax records, and legal contracts for a mandatory extended duration (typically 7 to 8 years) to comply with Indian auditing, taxation, and company law compliance criteria.
Non-essential technical indicators, such as draft listings or historical login IPs, are progressively scrubbed from our active servers within standard technical cycle times.

7. Managing Your Privacy Controls and Account Rights

Sellers enjoy total administrative control over their operational data sets directly through the portal layout:

Data Rectification: You can log into your admin dashboard at any moment to modify contact info, add warehouse pickup zones, correct product categories, or adjust stock levels. Major updates like modifying a corporate PAN card or changing the linked payout bank account require a formal backend ticket and manually verified validation by our central compliance unit before going live.
Marketing Opt-Outs: You can adjust dashboard notification toggles to silence optional promotional banners or marketplace performance summaries without affecting crucial transactional or tax notification workflows.

8. Intellectual Property & Brand Safety Policies

Rojyshop Enterprises values brand integrity. If you are a registered brand owner and discover that an unauthorized reseller or a duplicate operator is utilizing your trademarked photos, logos, or catalog sheets without legal authorization, you have the right to contact our marketplace support. Upon review of your brand registration certificates, the admin panel will instantly restrict the violating merchant, protecting your unique corporate data fingerprints from exploitation.

9. Revisions and Modifications to the Seller Privacy Policy

We reserve the explicit right to alter, modify, expand, or adjust components of this Seller Privacy Policy at our discretion to match changing digital retail landscapes, data protection frameworks, or e-commerce amendments. When changes are deployed, the "Last Updated" timeline at the peak header will instantly change. All merchants are advised to periodically track this section. Continued operation of your merchant dashboard profile post-update implicitly marks full agreement with the updated protocols.

10. Contacting the Merchant Compliance Desk

If you have any detailed inquiries, technical clarification requests, privacy compliance questions, data deletion queries, or want to raise a complaint regarding vendor dashboard safety variables, feel free to reach our dedicated corporate channels:

Registered Platform Operator: Rojyshop Enterprises^
Official Digital Marketplace Portal: www.rojyshop.com
Merchant Privacy & Helpdesk Support: [email protected]
Corporate Location Jurisdiction: Uttar Pradesh, India